Annuity Claims

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Please allow us to express our sincere sympathy for your recent loss. At Genworth, we want to make it easy for you to file a claim. Please see our Frequently Asked Questions about Annuity Claims for additional information.

Our customer service representatives can assist you in obtaining the claim form.

Customer service
888 436.9678
Monday – Thursday 8:30 AM – 8 PM ET and Friday 9AM – 8PM ET

Or answer the questions below to help you find the correct form:

Do you have a copy of the contract?
In order to utilize this Web site to get the necessary claim form, you will need a copy of the contract.		Yes  No
Did the annuitant or owner pass away in the United States?
For deaths that occur outside of the United States, there are more requirements to process a claim.		Yes  No
Do you have a Fixed Deferred Annuity or a Variable Deferred Annuity?